Qigong Teacher & Taoism Practitioner
Faye Li Yip
Discover how Qigong movements that integrate the Six Healing Sounds can unblock your energy centers, allowing you to radiate healthy Qi throughout your body.
Master specific mouth shapes and vibrational breathing that allow the sounds to massage your internal organs to stimulate healing and put you into physical and emotional balance.
These days, everybody is dealing with stress — it’s a byproduct of living in the modern world.
The medical establishment has declared stress to be one of the major causes of physical and mental health-related issues, and yet, strangely enough, they don’t have any real way to treat anxiety and tension with anything other than medication.
What if you were able to invoke your own healing and wellbeing with an easy ancient health-cultivation practice that could help you restore your wellness, feel happier, and gain longevity?
Rooted in Taoism and the Five Elements Theory of Traditional Chinese Medicine (TCM), there are sounds you can make when you breathe out that incorporate Qigong movements that correspond to different emotions and energy channels in your mind and body.
Known as the Six Healing Sounds of Qigong, these vocal exercises are aimed at detoxifying and strengthening our internal organs. When you tap into their individual vibrations, they enable you to release anxiety and tension — and open the gateways for your natural healing process to begin.
Master Faye Li Yip, a highly accomplished master and passionate teacher of Qigong, will show you how the Six Healing Sounds of Qigong can transform sick energy stored in your body and transmute it into the positive, healing life force of Qi.
Each of these sounds target specific meridians, a complex matrix of energy superhighways in the body that enables healthy Qi to flow, affecting different organs like the liver, spleen, lungs, kidneys, and heart. Their gentle vibrations massage these organs, clear stagnant and stale energy from your body, and return you to a state of harmony and inner peace.
Master Faye was born into a renowned Chinese martial arts family, where starting at the age of six she started training with her father, Professor Li Deyin, one of China’s most famous Tai Chi masters. Faye founded the British Health Qigong Association and is regarded as the highest authority and most respected Health Qigong teacher in Europe.
Master Faye will show you how healthy Qi circulates along energy paths (the meridians) and replenishes your organs. When the meridians are blocked, negative energy remains trapped in the organs.
With the guidance of Master Faye, you’ll explore graceful movements to help you transform and increase your Qi, building up your body’s defense mechanisms and bringing you a sense of vitality and peace of mind. Each gentle and fluid movement has a corresponding sound that allows you to control and coordinate your breathing.
You’ll see how the Six Healing Sounds, coupled with specific Qigong movements, are simple and easy to do and don’t require months of training that many other healing techniques do…
When you use these sounds and movements, you'll experience your body, mind, and spirit as a unified whole. You'll feel powerful surges of energy on the superhighway of your meridians allowing your healing, healthy Qi to flow.
Anyone can do these sound and movement practices to feel radiant good health again, even if you’ve been physically inactive or have limited mobility.
When you join Master Faye for this healing 7-module Qigong program, you’ll discover:
- How doing all 6 healing sounds in tandem can ground you in the present and balance your emotional and energetic bodies
- The sound and correct mouth positions to make the healing sound Xu to tonify Liver energy, Hoo to replenish Spleen energy, Her to nourish Heart energy, Si to nourish Lung energy, Chui to tonify Kidney energy, and Xi to revitalise San Jiao energy
- How vibrational sounds target our meridians, a complex matrix of energy superhighways in the body, enabling healthy Qi to flow through our organs
- Why the liver is considered “the General” of the body
- How to activate and open your body’s energy gates
- The reason the heart is “the Emperor” of all the other organ systems
- How Shen (spirit) houses our intelligence and wisdom minds, as well as our mental activities
- Why the spleen is the root of post-heaven essence
- The way the lungs act as “the Prime Minister” in helping other organs function
- How San Jiao, a concept in TCM known as the sixth organ of Fu, is a hollow space within our bodies that has the ability to influence other organs
- Why San Jiao is known as the Triple Burner/Heater/Energizer, which is not an organ; but rather a special Yang organ
- How regulating the San Jiao can be both energizing and calming
Master Faye’s depth of knowledge in the martial arts and her warm, encouraging way of teaching will help you reach a new level of feeling great with positive, loving, and healing energy.
— Sharon Smith, Qigong Global Summit Host: “Faye is a Charming, Efficient, and Wonderful Teacher”
What You’ll Discover in These 7 Modules
In this 7-part transformational intensive, Master Faye will guide you through the fundamental skills you’ll need to foster physical and emotional balance with the Six Healing Sounds of Qigong.
This course will feature step-by-step teachings and experiential practices with Faye. Each session will build harmoniously upon the previous ones, so you’ll develop a complete holistic understanding of the practices, tools, and principles you’ll need to use the Six Healing Sounds of Qigong to create optimal health and bring about physical and emotional balance.
Module 1: Breathe the Xu Sound With Calm, Assured Movements to Tonify the Liver
The liver is thought to be “the General” of the body because it’s responsible for the overall planning of the body’s functions, primarily by ensuring the smooth flow and proper direction of Qi. It also cleanses the blood, and regulates the amount of blood circulated by the heart.
The liver is the body’s main organ of detoxification. Its energy moves in sync with the natural element of wood, which is all about growth and expansion.
Stress, anxiety, and anger can cause emotional blockages and damage liver function. As you’ll discover, the sound Xu tonifies the liver meridian and helps remove any stagnant energy, while keeping liver energy in healthy balance.
In this first session, you’ll:
- Learn how to activate various energy gates
- Access certain powerful energy gates hidden within special areas of the body to create a deep sense of wellbeing and enable Qi flow
- Use the sound Xu to open up energy pathways by guiding the flow of Qi with an intention of healing
- Combine breath and sound with key movements that further empower liver cleansing
- Experience deeper stimulation of the liver meridian by creating different internal vibrations, massaging your liver to expel stale Qi
Module 2: Breathe Her to Nourish Your Heart
The heart is especially important for making and moving blood throughout the body. It also governs our life activities, making it “the Emperor” of all the other organ systems.
When the heart is healthy and balanced, it’s a happy and compassionate leader. The heart also houses the Shen, which includes our intellectual mind, our mental activities, our wisdom mind, and our emotional and spiritual wellbeing.
The heart is in charge of joy and happiness, and heart energy moves in sync with the element of fire. Stress and intense emotions over long periods of time can cause blockages and damage the function of the heart.
The sound Her is used to nourish heart energy, and coupled with a special gesture or movement, can help ensure the heart stays healthy and energetically in harmony.
In this session, you’ll:
- Learn about the importance of the heart and how it relates to the other organs
- Understand the role of the heart in our wisdom and spiritual wellbeing
- Learn the intricate details of making the sound Her, including the breathing technique and mouth shape
- Visualize the connection between the sound and the effect it’s having on your body, like cleansing, tonifying, and replenishing the heart
- Learn the movement that accompanies the heart sound and helps deepen healing even further
Module 3: Breathe Hoo With Fluid Motions to Replenish Spleen Energy
The spleen, rooted in the earth element, is particularly important in Traditional Chinese Medicine. It’s the root of post-heaven essence, which is a component of the body’s vital energy.
The main function of the spleen is to oversee the transportation and transformation of the food and drink we consume by turning it into blood and then transporting it to the heart and lungs. It also controls blood flow and helps prevent hemorrhaging.
Stress and worry over time can cause stagnation of energy in the spleen and damage the spleen’s functioning. Using the sound Hoo can replenish spleen energy and help build wellness.
In this session, you’ll:
- Visualize the connection between the spleen and the sound Hoo, with the intention of removing blockages and cultivate healing
- Learn the movement that accompanies the spleen sound that helps bring balance to our energies and nourishes our internal body
- Discover a beautiful internal practice of Qi-guiding to nourish the spleen energy
- Delve deeply into the Traditional Chinese Medicine theory behind the sound of spleen and how to bring these concepts into your practice and life
Module 4: Breathe Si to Nourish the Lungs
The lungs are often described as “the Prime Minister” for the other organs, assisting the heart “Emperor” to promote blood circulation while also governing the Qi and respiration.
The lungs also control the immune system and regulate water metabolism. At the same time, the lungs are delicate organs that are vulnerable to external changes in the environment, like pathogens and viruses.
The lungs are associated with the natural element of metal. Intense emotions such as sadness and grief can cause blockages and stagnations in the lung meridian and damage its proper function. Using the sound Si, we can help cleanse the negative Qi and remove blockages, keeping the lung Qi healthy and in balance.
In this session, you’ll:
- Listen to the sound Si and learn how it connects to the energy of the lungs
- Discover the intricate details of making the sound Si, including breathing techniques and the mouth shape
- Learn the soothing movement that accompanies the lung sound and increases the energy potential of the combined breath and sound through deeper meridian stimulation
- Discover a beautiful internal practice of Qi-guiding to nourish the lung and metal element energies within the body
- Delve deeply into the Traditional Chinese Medicine theory behind the lung healing sound and how to bring these concepts into your practice and life
Module 5: Breathe Chui to Tonify the Kidneys
The kidneys can be described as “the powerhouse” of the body because they store the vital energy (Jing) that produces bone marrow and powers the brain. The kidneys are also known as the “prenatal Qi center of life” because they govern birth, growth, reproduction, and life development.
The kidneys are associated with the natural element of water. In Qigong, the kidney Qi is one of the most important energy gates to be stimulated and activated due to its location in the body. Intense emotions such as fear can cause energy blockages and stagnation and affect the healthy functioning of the kidneys. Using the sound of Chui (ch-oo-way), we can replenish the kidneys to keep the Qi healthy and in good balance.
In this session, you’ll:
- Produce the sound Chui and learn how it affects the kidneys
- Discover the intricate details of making the sound Chui, including the breathing technique and mouth shape
- Visualize and experience the connection between the sound Chui and the kidneys, with the intention of removing stagnant Qi and replenishing the kidneys’ vital energy
- Learn the calming massage movement that accompanies the Chui sound and helps bring equilibrium to your energies while calming your mind and deeply stimulating your meridians
- Discover a beautiful internal practice of Qi nourishing the kidneys’ energy
- Delve deeply into the Traditional Chinese Medicine theory behind the kidney healing sound, and how to bring these concepts into your practice and life
Module 6: Breathe Xi With Gentle, Languid Motions to Revitalize San Jiao
San Jiao is known as the Triple Burner/Heater/Energizer, and is not an organ in the Western sense; rather, it’s a special Yang meridian dividing the internal organs in the chest and abdomen, while managing the overall functions of the internal systems in the body.
One function of the San Jiao is transforming and transporting fluids within the body. It’s composed of three parts — the Upper Energizer, the Middle Energizer (encompassing the diaphragm), and the Lower Energizer (which falls below the navel).
In Qigong, the San Jiao meridian is especially important as it connects the Qi flow in all the organs within three cavities in the trunk of the body. The sound Xi will tonify the Triple Energizer, strengthening the Qi communication among all the organs. It will also refine and restore vital energy where needed, maintaining the free flow of Qi throughout the internal organs, thus encouraging optimal health.
In this session, you’ll:
- Listen to the sound Xi and learn how it connects to San Jiao
- Discover the intricate details of making the sound Xi, including the breathing technique and mouth shape
- Visualize and experience the connection between the sound Xi and the San Jiao meridian
- Learn the nourishing movement that accompanies the sound Xi and completes the whole Six Healing Sounds practice by locking in all the energy stimulated during the practice
- Discover a beautiful internal practice of Qi-guiding to nourish the San Jiao energy
- Learn about the unique Traditional Chinese Medicine theory behind the San Jiao and how regulating it can be both energizing and calming
Module 7: The Journey of the Six Healing Sounds
In this final module, you’ll go through all six of the healing sounds of Qigong, realizing how these sounds work in tandem to ground you deeply to the present and balance your emotional and energetic bodies.
You’ll work with your emotions to clear Qi blockages that can create malfunction and disease. Using the Six Healing Sounds, negative and unhealthy Qi can be discharged, restoring health and vitality. Good free-flowing Qi is our body’s united power to resist disease and be healthy. If your Qi is in balance, your health and wellness are unlimited.
In this session, you’ll:
- Review the experience of Qi flowing around the internal organs with each of the unique healing sounds
- Explore the emotions associated with your favorite sounds
- Feel the connection of the mind and body in the present moment, which brings a sense of freedom from stress, anxiety, and negative Qi
- Discover that doing the the Six Healing Sounds in tandem can ground you to the present and balance your emotional and energetic bodies
The Revitalize & Restore Healthy Energy Bonus Collection
In addition to Faye’s transformative 7-module virtual course, you’ll receive these special bonuses to complement the course and take your understanding and practice to an even deeper level.
In Conversation With Master Faye Part 1
Video Interview With Faye Li Yip
Get to know Master Faye! In this interview, she shares how she fits her practice into her busy life of teaching, traveling, parenting, looking after her elderly parents, and more. As you’ll discover, her practice is like water — spreading wherever possible. You’ll also hear insight into her family’s rich martial arts heritage. Master Faye’s warmth, grace, and wisdom will inspire you as you cultivate your own practice.
In Conversation With Master Faye Part 2
Video Interview With Faye Li Yip
Listen in as Master Faye shares inspiration and philosophy to fuel your practice. With Taoist principles of humbleness and continual development, she shares how regular, dedicated practice gives you the opportunity to continually grow on all levels and cultivate a mind-expanding, life-enhancing sense of wonder — so that with each mountain you conquer, you always see a new peak to climb, actively and mindfully seeking greater and greater heights.
Six Healing Sounds Music With Audio Guidance
Audio Recording From Faye Li Yip
Continue your journey with this specially composed audio track designed to guide you through a complete practice. Blending relaxing music, guided pronunciations of the Six Healing Sounds, and detailed prompts for doing the accompanying movements, this audio is perfect for taking with you on the go and practicing outdoors or anywhere. In addition to the video recordings of each course module, this audio gives you one more option for cultivating an ongoing practice in a way that works for you.
What People Are Saying About Faye Li Yip…
— Penny Youssef: “Faye Is a Modest Person, But So Full of Positivity and Enthusiasm”
— Gill Walshe: “I Travel Hundreds of Miles Just So I Can Train With Faye”
— Rachel Davies: “You Always Feel Fantastic and It's a Wonderful Feelingl”
— Sue Kelly: “Anyone Who Has the Great Good Fortune to Train With Faye Is a Very Lucky Person Indeed”
— Kai Cheong: “Master Faye Is Very Approachable and Friendly and Carries Herself With Poise and Authority”
— Duncan Passmore: “Faye Will Take You to Some Very Deep Levels of Awareness of Yourself”
“Faye is a brilliant teacher who inspires each student to develop, whilst being a genuinely lovely lady and good friend.”
After watching Master Faye perform the Taiji Kung Fu Fan form in 2006, I was inspired to study with her. The grace, fluidity, power, and energy she exuded impressed me. Since then I have learned many forms, gained insight into different styles of Tai Chi and Health Qigong, deepened my practice, and travelled with Faye to China on a number of occasions, which has always been a wonderful experience. I’ve trained in Health Qigong Six Healing Sounds with Faye on a number of occasions, including the BHQA Instructor Course, and especially enjoyed her enthusiasm to impart the knowledge to a high level. She always encourages everyone to work at improving our movements, mouth shapes, and sounds with good humour, kindness, and understanding. Faye is a brilliant teacher who inspires each student to develop, whilst being a genuinely lovely lady and good friend.
—Vicky A., United Kingdom
“Her expertise, skill, and ability to transfer her knowledge to the student make her a top-class instructor!”
I have done many face-to-face courses in the past, and more recently online courses with Master Faye, including Tai Chi (Yang & Sun styles), Qigong, and Weapons. I find her instructions to be very clear, very easy to follow along with, and she gives in-depth explanations and health benefits behind each posture. As well as back and side views, she gives front mirror-view demonstrations with easy-to-follow instructions. As well as this, even in large classes, she has the ability to spot each individual’s mistakes and will give instant corrections. This gives the student the opportunity to correct their posture as if in a face-to-face class. I’m really enjoying and learning a lot from her online classes at the moment and hope to continue with Master Faye. Her expertise, skill, and ability to transfer her knowledge to the student make her a top-class instructor!
— Kat L., Ireland
“Master Faye navigates her students effortlessly so that they too can truly experience the benefits of the Six Healing Sounds.”
Liu Zi Jue, or Six Healing Sounds, is a beautiful health Qigong form, and Master Faye transmits the captivating details during her teaching in her relaxing yet comprehensive way. As she always says, “simple yet profound,” Liu Zi Jue truly embodies this — the surface appearance of the Six Healing Sounds is that of simple movements coupled with sounds; however, the depths are deep: breathing, intention, Qi circulation... and Master Faye navigates her students effortlessly so that they too can truly experience the benefits of the Six Healing Sounds.
— Rachel D., Canada
“[Faye] has got depth and spirit, which is quite extraordinary.”
Faye's lineage, her background, her family links are just fantastic, but more than that, Faye is one of these people that, when you actually speak to her, you get a sense of a separate being — somebody who has got depth and spirit, which is quite extraordinary. Clearly when she's teaching you, that spirit comes through. I've seen Faye on many, many occasions where people have been struggling with their Tai Chi and their Qigong, and she's had the patience to be able to understand what's needed to be done. She does it in a way in which it isn't challenging, other than challenging yourself. So she's not directive in that way, but what she does do is inspire you to perform better than I think you probably thought you could.
— Kenn Griffiths, United Kingdom
“She is always thorough, professional, and inspirational in her approach, and I was delighted to pass the course.”
I was first introduced to the Six Healing Sounds Health Qigong by Master Faye back in 2013. It can be a little daunting to begin with when learning to make the sounds, but Master Faye breaks down every move and every sound into manageable chunks, and I can remember her patience and encouragement at helping each of us with the sounds. I have to say I wasn’t very confident at the time, but Master Faye has a way of bringing out the best in everyone. A few years later, I felt confident enough to do the instructor course, and it was Master Faye who led this. She is always thorough, professional, and inspirational in her approach, and I was delighted to pass the course. I’ve also enjoyed teaching this myself to my students.
— Angela H., United Kingdom
“Your course participants are very lucky to get this opportunity, and I know that they will all enjoy their training.”
I have been learning Tai Chi and Health Qigong with Master Faye Yip for approximately 15 years and can highly recommend her. She is a very talented teacher and will not only make your course interesting and enjoyable, but will take the time to patiently explain even the smallest of detail to ensure that everyone has a good understanding of the movements and reasons for doing them. Your course participants are very lucky to get this opportunity, and I know that they will all enjoy their training.
— Carol G., United Kingdom
Here’s What You’ll Receive
Seven 90-Minute Class Sessions With Faye Li Yip
Experience a unique opportunity to be mentored by and learn from martial artist, Tai Chi and Qigong teacher, and Taoism practitioner Faye Li Yip — from the comfort of your own home. Each class session includes a streaming video option and guides you to discover specific skills and abilities to discover how using Six Healing Sounds along with accompanying Qigong movements and postures can help you unblock your energy centers, create optimal health, and bring about physical and emotional balance.
Seven Transcripts of Class Sessions
In addition to the high-quality videos and MP3 audios, you’ll also receive the entire class transcription after each session is completed. You can then review, print, and highlight the most important insights and practices you were given.
Exercises and Questions for Each Lesson
Between class sessions, you’ll have the option of completing related exercises, practicing new tools, and answering questions to accelerate your learning and integrate each lesson.
The Revitalize & Restore Healthy Energy Bonus Collection
- In Conversation With Master Faye Part 1
Video Interview With Faye Li Yip - In Conversation With Master Faye Part 2
Video Interview With Faye Li Yip - Six Healing Sounds Music With Audio Guidance
Audio Recording From Faye Li Yip
An Unprecedented Opportunity to Join the Revitalize & Restore Healthy Energy With Qigong’s 6 Healing Sounds Online Training
We feel honored that Faye Li Yip has chosen to partner with The Shift Network to offer this exclusive online training. This is a unique opportunity to learn from a martial artist, Tai Chi and Qigong teacher, and Taoism practitioner whose powerful insights and pioneering work are helping us heal and awaken ourselves and our world.
If you’re serious about using the Six Healing Sounds and accompanying Qigong movements to foster physical and emotional balance, then you owe it to yourself and your loved ones to take this one-of-a-kind training.
If you’re ready to take the next step in evolving yourself, click the register button below to reserve your space now.
Your Satisfaction Is 100% Guaranteed!
Your satisfaction is 100% guaranteed! If you don’t absolutely LOVE Revitalize & Restore Healthy Energy With Qigong’s 6 Healing Sounds — or don’t feel that it meets your needs — please submit your refund request form 2 weeks from your date of purchase and we’ll happily issue qualifying customers a refund.
More Praise for Faye Li Yip…
“[Faye] is a very experienced passionate teacher, good at empowering and encouraging her students to thrive to their full potential.”
Faye was inspired by her family to practice Chinese martial arts, Tai Chi, and Qigong from an early age. Over the years, she devoted herself to the study and teaching of Tai Chi and Qigong to improve one’s physical health as well as mental wellbeing. She is a very experienced passionate teacher, good at empowering and encouraging her students to thrive to their full potential. Her students are spread across the British Isles and Europe.
— Master Li Junfeng, movie star Jet Li’s former coach
“I have been a student of Master Faye for several years and she is truly an inspiring teacher.”
I have been a student of Master Faye for several years and she is truly an inspiring teacher. Her ability to clearly communicate not just an individual move of a form but, most importantly, the constituent dynamics of a move, from the rooting in the feet to the waist and finally to the fingers, as well as the critical factors of the breath and emotional calmness. Taken as a whole, her teaching is far superior to anything I have experienced before. Moreover, the enthusiasm she conveys through her teaching is quite infectious and you cannot wait for the next class.
— Duncan P.
“I find Faye’s teaching style inspirational and have been recommending Faye…”
I started my Health Qigong instructor training with Faye Yip learning Ba Duan Jin in 2017. I have been back every year as Faye and her husband, Tary, are very dedicated to teaching us every single detail and aspect of Health Qigong. Faye has always made sure that we thoroughly know and understand the Health Qigong forms. I find Faye’s teaching style inspirational and have been recommending Faye and Tary to my students and other people who want to train as Health Qigong and/or Tai Chi instructors.
— Ruth L., United Kingdom
“Master Faye Li Yip is an inspirational teacher; her performances are beautiful to watch as she moves so effortlessly.”
Master Faye Li Yip is an inspirational teacher; her performances are beautiful to watch as she moves so effortlessly. Faye provided a deep understanding by breaking down movements to explain the finer details in a clear and accessible way. She has a great ability to praise students, make gentle corrections, answer questions with ease, and adjust positions to get the best out of everyone. Faye is always happy to share her deeper knowledge, with her passion for Qigong shining through.
— Rhonda B., United Kingdom
“She always tells us to have an inner smile, and hers really shines out.”
Master Faye is an inspiring teacher, not just because she is incredibly good at what she does, which she is, or because she is so good at describing the inner states we are aiming towards, which she is. She is inspiring because she shares with us the joy of doing Qigong and of inner work in general. She always tells us to have an inner smile, and hers really shines out.
— Jane C. United Kingdom
About Faye Li Yip
Faye Li Yip is a passionate practitioner, performer, and professional teacher of Tai Chi, Qigong, and Chinese Martial Arts with over 40 years of training experience. After moving to the UK in 1990, she set up both the Deyin Taijiquan Institute (GB) and British Health Qigong Association with the help and support of her husband, and has since worked tirelessly to raise the awareness of both physical and mental wellbeing through the art of Tai Chi and Qigong.
Over 30 years of teaching, she’s trained nearly 20,000 British and European students and teachers from all walks of life. She has produced several DVDs for all the forms she teaches, in order to allow those who are unable to attend classes to experience their benefits. Moreover, she has more than 8,000 subscribers on YouTube as another alternative solution.
Faye has led students in many large-scale performances, including the Queen’s Diamond Jubilee celebration at RAF Cosford, the Qigong Performance to count down the London Olympics, and the live performance in the EFL Championships. In 2014, she was invited to teach Tai Chi at the World Economic Forum’s Annual Meeting of the New Champions, comprised of international fitness and health experts. In 2016, Faye was invited to teach Tai Chi and Qigong to the current President of Ireland, His Excellency President Higgins, and the First Lady at the Presidential Palace. In 2018, Faye successfully organized and hosted the European Health Qigong Games and Scientific Symposium in the UK.
Frequently Asked Questions
Q: What is your refund policy?
A: Your satisfaction with The Shift Network and this course is our highest priority! We offer a satisfaction guarantee for a full two weeks so that you can try out the course risk free. The deadline to receive a refund is 2 weeks from your date of purchase. To request a refund, please click here to submit your Refund Application Form. Your refund will be processed within five business days and we will send you an email confirmation when your refund has been completed. However, we’d love to have a chance to address and resolve your concerns first. If there’s something we can assist you with, please email us at support@theshiftnetwork.com, and we’ll be happy to help!
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A: Please visit our Customer Support Center, where you should be able to find the answer to your question or the solution to your problem. And if you can’t, you can submit an online request form and we’ll get right back to you.